General Refund Policy:

Before Program Start Date:

● Refund requests must be submitted no later than 3 days before the program start date to be eligible for consideration

● Approved refunds will be processed minus the processing fee and a $25 handling fee After Program Start Date:

● NO REFUNDS WILL BE ISSUED AFTER THE PROGRAM START DATE

Missed Practices, Games, or Events:

● Participants are responsible for attendance, and missed practices, games, or individual events will not be refunded Exceptional Circumstances:

● In cases of injury or other exceptional circumstances, Hoop Dreams may, at its discretion, consider a partial or full refund minus the processing fee and a $25 handling fee. Requests for such refunds must be accompanied by appropriate documentation.

Any refund request should be directed to our administration at info@hoopdreamers.com. We appreciate your understanding and adherence to these policies, which help us ensure the integrity and sustainability of our programs.